English has always been one of the official languages of the Philippines, (the other being Tagalog ), so everyone learns it at school, and it is the official language of government, the legal system and higher education. And because they’re a westernized country, Filipinos typically communicate with more clarity than workers from other outsourcing countries.
Education is a high priority in the Philippines. The education system in the Philippines is seen as one of the most developed in Asia. The Philippines boasts the highest literacy rate at 97.95 percent among Southeast Asian countries, and more than 680,000 people graduate from university each year. Basic education completion, higher education participation and adult literacy are comparable to far more developed economies.
As a former US colony with a 90% Christian population, the Philippines has a very ‘westernized’ culture. Its cities, office buildings, malls and restaurants all feel very familiar to most Americans and Australians. And because there’s no language barrier or real workplace differences, working with Filipinos feels almost identical to working with Americans or Australians.
The cost of living sustainably and comfortably in the Philippines is significantly lower than in more developed countries so you can drastically reduce your operational costs. Hiring is affordable thanks to the exceptionally low living costs, labor and occupancy expenses combined are approximately 70% lower than in the US.
With more than 44 million highly trained people in the workforce, the talent pool in the Philippines is vast. Industry professionals are up to date with the top trends in technology so you can outsource just about any role that can be performed via an internet connection.
The Philippines has very similar technology to the United States, and its government invests heavily in infrastructure, particularly in the cities. Manila, for example, is very much like any major American city, with large corporate facilities, modern office spaces, reliable utilities providers and solid telecommunications infrastructure.