Integrate quickly with a project management tool such as Asana or Trello. This will help your team do their jobs effectively, and will provide transparency, accountability, consistency, and the insights you need to appropriately manage workloads.
Communication is the best way to create strong relationships. Your team will perform best when they feel included and have great working relationships with colleagues and managers. Stay connected with Slack, Zoom, or Microsoft Teams. Your team will deliver better service quality and results when they understand who they're working with, and more importantly, why.
You will need to invest time up front to train, mentor and connect with your remote team and check in on an ongoing basis. Take the time to put together trainings, Snagit screen captures, or links to relevant videos such as LinkedIn Learning. You will see a 100x return on investment!
Daily report emails are always a great idea, especially given the time zone difference. Communication and feedback on projects is key so they can learn what you like and what you don't like and continuously improve. Screen shots or screen recordings with notes and feedback work well.
Access to systems and passwords is a must if you want work to get done. Security measures should always be considered when dealing with passwords and confidential data. 'Last Pass' is a good way to share log in information, hide password visibility and retain control. Virtual Credit Cards are also great allowing you to assign specific URLS and spend limits for payments.
All of the above goes a long way in retaining great employees, as well as pay. The Outforce provides competitive pay, quarterly bonuses as well as 13th month pay to empower and motivate your remote hires. Paid time off is outlined in our Filipino Holiday Calendar providing insights on celebratory non-work days.
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